Fast response
Burst pipe at midnight? We aim to be on your doorstep within 30 minutes, any hour of any day.
Eastern Suburbs · 24/7 · Family-owned
Your local plumber,Eastern Suburbs
We're the neighbours you call when the hot water quits at 6am — a family-run team that shows up fast, fixes it properly, and never charges a call-out fee. Round the clock, every day of the year.
★ 4.9 from 2,576 reviews · People's Choice 2025 · Zero call-out fees
4.9★2,576
reviews
reviews
People's ChoiceWinner 2025
- No call-out fees
- Fixed upfront pricing
- Family-owned & operated
Why neighbours choose us
30+ years of combined experience under one roof.
Zero call-out fees — guaranteed, no small print.
Trusted by 2,576 Eastern Suburbs families.
A 30-minute response when it truly can't wait.
Community-first plumbers who live where you live.
What you can count on
Plumbing without the headache
Honest pricing
A fixed quote before we lift a spanner. What we say is what you pay — no call-out fee, no surprises.
Our team
Licensed, background-checked and genuinely local. A diverse crew you'll happily welcome back.
A message from us
This is a family business, and it shows.
When my partner and I started Proximity, we were tired of hearing the same story: a plumber turns up late, waves a vague number around, and leaves you feeling done over.
So we built the opposite. No call-out fee to see you. A fixed price agreed before we start. And a team we're proud to send into your home — because half of them are family, and the rest may as well be.
We've fixed leaks for the same families for years now. That trust is the whole business. Ring us once and you'll see why they ring us twice.
— Andy Layton, Founder
Everything below is standard.
Not an upsell.
- Lifetime labour warranty
- Zero call-out fees
- 4.9★ Google rating
- People's Choice 2025
- Proud community sponsors
- Female-led team
The people behind the phone
Familiar faces
Jason Miller
Hot Water Specialist
★★★★★ 5.0
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Mark Rivera
Emergency Response
★★★★★ 5.0
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JB Thompson
Drainage & Relining
★★★★★ 5.0
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Callum Reid
Gas & Compliance
★★★★★ 5.0
Our standard
We believe you deserve better
Honest pricing
Fixed quotes agreed before we start. No call-out fee, ever.
Fast response
We aim to be at your door within 30 minutes when it's urgent.
Clean workmanship
Drop sheets down, boots off, mess gone. Like we were never there.
Skilled team
Licensed, insured and genuinely experienced across every trade.
Real guarantees
A lifetime warranty on our labour. We stand behind the work.
Community values
We sponsor local clubs and hire locally. This is our patch too.
The fee nobody talks about
Most plumbers charge $80–150 just to show up.
We don't.
A call-out fee is money you hand over before a single problem is solved — a charge for the privilege of a quote. We've never understood it, so we scrapped it.
When we arrive, we look at the job, explain what's going on in plain English, and give you a fixed price. Say yes and we get to work. Say no and we shake hands and leave — no charge for our time, no hard feelings. That's how neighbours treat each other.
An honest opinion
Are all Sydney plumbers the same?
Short answer: no. Here's the difference you feel the moment we pick up the phone.
The rest
- A call-out fee before they've looked at anything
- A vague "we'll see when we get there" price
- Whoever the agency sent that morning
- A number you never quite get back through
Proximity
- No call-out fee — the visit and quote are free
- A fixed price agreed in writing before we start
- A named, local plumber you'll recognise next time
- A real person who answers, day or night
Our community & industry partners
Yeah the girls!
Women in plumbing, and proud of it.
Plumbing has looked the same for a hundred years. We're happily changing that. Nearly half our team are women — licensed tradies who train the next lot coming through. Plenty of customers tell us they book us for exactly that reason.
- 40%of our crew are women
- 6female apprentices trained
- 1stfemale-led plumbing team locally
Out and about
Proximity in the community
The honest bit
Let's talk about cost
No jargon, no dodging. Here's exactly how our pricing works — the same answers we'd give a mate.
What does it cost to get you onsite?
Nothing. There's no call-out fee — we come out, assess the job and quote it free of charge.
How do I know the price won't creep up?
Because we agree a fixed price in writing before any work starts. That number is the number.
What about after hours?
Emergency rates are clearly explained upfront on the call — no nasty surprise on the invoice.
Can I get a rough idea first?
Absolutely. Ring us and describe the problem — we'll give you an honest ballpark before we head out.
Ready when you are
Book a plumber
in 60 seconds
No hold music. No chasing. Just fill in the form and we'll confirm your booking within the hour — day or night.
- Zero call-out fee
- Fixed upfront pricing
- Answered 24/7, every day
- Lifetime labour warranty